We take a human-centered approach to student success—focusing not just on students, but on the faculty and staff who shape their daily experiences.

While others may concentrate on direct student interventions or top-down leadership strategies, we work with the teams that engage students every day. Our methods are designed to counteract the fear, doubt, and exclusion that too many students feel in college. Through intentional, research-backed practices, we help faculty and staff send powerful messages:

You matter. You belong. Your experiences and home culture are valued here. You can turn to me for support. We are in this together—whether for a moment or a semester.

Small interactions have big impact—and higher education is built on a series of these moments. That’s why our retention and persistence strategies focus on developing everyday habits that encourage connection, clarity, and belonging. We help faculty and staff maximize interactions that energize and uplift students—and minimize those that create barriers or distance.

Most importantly, these practices aren’t abstract ideals. They are learnable, measurable, and actionable, giving institutions clear pathways to build more inclusive, student-centered environments—one interaction at a time.

According to Ruffalo Noel Levitz, retaining just one student can result in $5,000-$50,000+ in revenue savings, depending on the institution. Attention to socioemotional factors to improve the holistic student experience can strengthen retention efforts one student at a time. Bridging academic, enrollment management, and student affairs units promotes institutional and student success.